Privacy & Usage Policy

1. Information We Collect

We collect limited personal information required to provide the service, including:

• Account Information: name, organization name, mobile number, email, and user role/type.
• Booking Information: room details, lead person details, date/time, meeting duration, booking status, and related request/approval actions.
• Technical/Security Information: session data and operational logs required for authentication, access control, and platform security.

2. How We Use Information

• To authenticate users and manage account access.
• To process room bookings, edits, approvals, and cancellations.
• To enforce role-based permissions and organization-level data boundaries.
• To improve reliability, security, and support response.

2A. Personal Information Usage Summary

Your personal information is used only for legitimate service operations:

• To create and manage your user account.
• To identify booking ownership and enforce role-based permissions.
• To send booking-related communication and support responses.
• To maintain security, detect misuse, and troubleshoot issues.

3. Data Access & Sharing

Booking data is scoped to your organization. USER/EMPLOYEE/DEMO can manage own bookings, while RECEPTIONIST can manage permitted group bookings. We do not sell personal data.

4. Security

We apply session-based authentication and audit-friendly operational controls. However, no internet-based system is 100% risk-free, so users should protect credentials and devices.

4A. Privacy Commitment

We value your privacy and apply the following principles:

• We do not sell your personal information.
• We do not use personal data for unrelated marketing without consent.
• Access to personal data is limited to authorized operational/support purposes.
• Data is processed within organization-level access controls where applicable.

5. User Responsibilities

• Provide accurate booking and profile information.
• Use the service only for authorized business purposes.
• Do not attempt to bypass role restrictions or organization boundaries.

6. Data Retention

Booking history and logs may be retained based on organization plan settings, operational requirements, and applicable legal or compliance needs.

7. Changes to This Policy

This policy may be updated from time to time. Continued use of the service after updates indicates acceptance of revised terms.

8. Contact

9. Account Deletion Request

Users can request deletion of their account and associated data using the link below.